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SkySilk FAQ
SkySilk Cloud Platform FAQ
- Who is SkySilk?
- How do I login to my Linux VPS as root? What is my root password?
- What is the SkySilk Cloud Platform?
- What does SkySilk do with my Data?
- I forgot my SkySilk account password, help!
SkySilk Rewards FAQ
- What are SkyPoints?
- How much are SkyPoints worth?
- How do I redeem SkyPoints?
- How many SkyPoints do I need to save before I can redeem them?
- What can SkyPoints be redeemed for?
Reserved IP Address FAQ
- What Is a Reserved IP Address?
- How Can I Reserve an IP Address?
- What Is the Cost of Reserving an IP Address?
- How Can I Use a Reserved IP?
- Why Can't I Access the Reserve IP Feature? Why Reserved IP may not be available for me
SkySilk Guides, Tutorials & Troubleshooting
Getting Started
- How to: Reset a Linux VPS Root Password Using Private SSH Login or Full System Reset
- How To: Access Linux VPS with SSH on Windows, Mac OS X, and Linux
- How To: Generate SSH Keys on Windows, Linux, and Mac OS X
- How to: Troubleshoot SSH Connection Issues using VNC Console
- My server is showing high CPU load, is this normal?
Linux Administration
- [Intermediate] How to: Enable TUN/TAP on Linux VPS with SkySilk
- [Basic] How to: Start a Program or Script on Linux Automatically on Boot with systemd
- [Basic] How to: Create New Users and Grant Sudo Privileges to Users on Linux
- [Basic] How to: Use SFTP to Securely Transfer Files - Linux Guide
- [Basic] How to: Mount a FUSE drive on SkySilk Linux VPS
Useful Apps & Tools
Web Hosting
- How to: Install Certbot-auto on Ubuntu Linux VPS to Create SSL Certificates
- How to: Use Postfix to Send Outbound Email as Gmail Relay
- How to: Install Let's Encrypt on Ubuntu Linux VPS to Create SSL Certificates
- How to: Point a Domain Name to a Linux VPS using SkySilk
- How to: Setup Openfire / Jabber XMPP Server
Game Servers - General
Game Servers - Minecraft
Billing, Invoices, & Credits
SkySilk Billing & Credits
- How does monthly VPS pricing & billing work?
- Am I charged even if my VPS is powered off?
- Are there any authorization or pre-verification charges for Credit Cards?
- How does Account Credit work? Why are there authorization charges when I have Account Credit?
- I can't add a credit card, help!