How can we help you today?
SkySilk FAQ
SkySilk Cloud Platform FAQ
- Who is SkySilk?
- How do I login to my Linux VPS as root? What is my root password?
- What is the SkySilk Cloud Platform?
- What does SkySilk do with my Data?
- I forgot my SkySilk account password, help!
SkySilk Rewards FAQ
- What is the SkySilk Rewards Program?
- What are SkyPoints?
- How much are SkyPoints worth?
- How do I redeem SkyPoints?
- How many SkyPoints do I need to save before I can redeem them?
SkySilk Guides, Tutorials & Troubleshooting
Getting Started
- How to: Reset a Linux VPS Root Password Using Private SSH Login or Full System Reset
- How To: Access Linux VPS with SSH on Windows, Mac OS X, and Linux
- How To: Generate SSH Keys on Windows, Linux, and Mac OS X
- How to: Troubleshoot SSH Connection Issues using VNC Console
- How to: Change a VPS Password on Linux
Linux Administration
- [Intermediate] How to: Enable TUN/TAP on Linux VPS with SkySilk
- [Basic] How to: Install xRDP with XFCE Linux Desktop Environment on SkySilk VPS
- [Basic] How to: Start a Program or Script on Linux Automatically on Boot with systemd
- [Basic] How to: Create New Users and Grant Sudo Privileges to Users on Linux
- [Basic] How to Configure SFTP on Ubuntu 18.04
Useful Apps & Tools
Web Hosting
- How To: Install Ghost CMS on your Ubuntu 18.04 Linux VPS
- How to: Install Certbot-auto on Ubuntu Linux VPS to Create SSL Certificates
- How to: Use Postfix to Send Outbound Email as Gmail Relay
- How to: Install Let's Encrypt on Ubuntu Linux VPS to Create SSL Certificates
- How to: Install Odoo on a Debian 9 SkySilk VPS
Game Servers - General
Game Servers - Minecraft
Billing, Invoices, & Credits
SkySilk Billing & Credits
- How does monthly VPS pricing & billing work?
- Am I charged even if my VPS is powered off?
- Are there any authorization or pre-verification charges for Credit Cards?
- How does Account Credit work? Why are there authorization charges when I have Account Credit?
- I can't add a credit card, help!