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SkySilk FAQ
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What are SkyPoints?

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What are SkyPoints?

Modified on Tue, Sep 3, 2019 at 1:56 PM

SkyPoints are rewards points earned on every paid SkySilk invoice, redeemable for CashBack and other great rewards. SkyPoint earning structures are based on the product or service being purchased.

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Articles in this folder -

What are SkyPoints?
How much are SkyPoints worth?
How do I redeem SkyPoints?
How many SkyPoints do I need to save before I can redeem them?

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How do I redeem SkyPoints?
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Do you have a referral program? When am I eligible to receive my SkySilk referral bonus?
How many SkyPoints do I need to save before I can redeem them?

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Name Host Duration Description

_x_w skysilk.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m skysilk.freshdesk.com Session Contains the state of the shard.

_helpkit_session skysilk.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session skysilk.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials skysilk.freshdesk.com 2 months Used for user authentication.

wf_order skysilk.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

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wf_filter skysilk.freshdesk.com Session Denotes which filter is applied for the tickets list.

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What are SkyPoints?