SkySilk Cloud Platform FAQ

• Who is SkySilk?
• How do I login to my Linux VPS as root? What is my root password?
• What is the SkySilk Cloud Platform?
• What does SkySilk do with my Data?
• I forgot my SkySilk account password, help!

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SkySilk Rewards FAQ

• What are SkyPoints?
• How much are SkyPoints worth?
• How do I redeem SkyPoints?
• How many SkyPoints do I need to save before I can redeem them?
• What can SkyPoints be redeemed for?

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Reserved IP Address FAQ

• What Is a Reserved IP Address?
• How Can I Reserve an IP Address?
• What Is the Cost of Reserving an IP Address?
• How Can I Use a Reserved IP?
• Why Can't I Access the Reserve IP Feature? Why Reserved IP may not be available for me

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Getting Started

• How to: Reset a Linux VPS Root Password Using Private SSH Login or Full System Reset
• How To: Access Linux VPS with SSH on Windows, Mac OS X, and Linux
• How To: Generate SSH Keys on Windows, Linux, and Mac OS X
• How to: Troubleshoot SSH Connection Issues using VNC Console
• My server is showing high CPU load, is this normal?

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Linux Administration

• [Intermediate] How to: Enable TUN/TAP on Linux VPS with SkySilk
• [Basic] How to: Start a Program or Script on Linux Automatically on Boot with systemd
• [Basic] How to: Create New Users and Grant Sudo Privileges to Users on Linux
• [Basic] How to: Use SFTP to Securely Transfer Files - Linux Guide
• [Basic] How to: Mount a FUSE drive on SkySilk Linux VPS

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Useful Apps & Tools

• Upload files to your Linux VPS with WinSCP on Windows 10
• How to: Setup OpenVPN Server for Private Browsing With SkySilk VPS
• 9 Free Windows Terminal Apps to use with Linux Command Line Interface

Web Hosting

• How to: Install Certbot-auto on Ubuntu Linux VPS to Create SSL Certificates
• How to: Use Postfix to Send Outbound Email as Gmail Relay
• How to: Install Let's Encrypt on Ubuntu Linux VPS to Create SSL Certificates
• How to: Point a Domain Name to a Linux VPS using SkySilk
• How to: Setup Openfire / Jabber XMPP Server

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Game Servers - General

• How to: Install Pterodactyl Panel on a KVM Machine
• How To: Host a Game Server using Linux Game Server Manager

Game Servers - Minecraft

• How to: Create a Minecraft Server on Linux
• Download and Install Minecraft Server Manager on Ubuntu 18.04

SkySilk Billing & Credits

• How does monthly VPS pricing & billing work?
• Am I charged even if my VPS is powered off?
• Are there any authorization or pre-verification charges for Credit Cards?
• How does Account Credit work? Why are there authorization charges when I have Account Credit?
• I can't add a credit card, help!

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