Compute

Configure a popular Linux OS or use popular developer Tools
Cloud hosting

Host a VPS in the Cloud in seconds
Collaborate, CMS, CRM`s

Collaborate with these popular CMS, CRM & collaboration tools
Database & E-Commerce

Create a database or an E-Commerce environment in seconds

Opensuse

Grafana

View All Products

View All Products

View All Products

View All Products

Solutions
- Private Cloud
- VPS Hosting
Platform
- Pricing
REWARDS
Products
- Compute
  - CentOS Ubuntu Debian Fedora Gentoo OpenSuse WordPress Node.js ShadowSocks Nextcloud VestaCP Gitlab Magento Grafana
- Cloud Hosting
  - LAMP LEMP OpenVPN AMD EPYC Ajenti Game Servers TeamSpeak
- Collaborate, CMS, & CRM’s
  - Nextcloud ownCloud Redmine WordPress Drupal Odoo
- Database & E-Commerce
  - MySQL Magento PrestaShop
About
- About Us
- Contact Us
- Blog
- Open Source
- Security
- Legal
- Brand Guidelines
- Careers
Support

Support
Ukraine

Dashboard

Support
Ukraine

Solutions
- Private Cloud
- VPS Hosting
Pricing
REWARDS
Products
More...
- About
- Support
About
- About Us
- Contact Us
- Blog
- Open Source
- Security
- Legal
- Brand Guidelines
- Careers
Support

Dashboard

Home
Knowledge base
SkySilk FAQ
SkySilk Cloud Platform FAQ
...
Do you have phone support for sales?

Recent Searches

No recent searches

Do you have phone support for sales?

Modified on Sat, Feb 8, 2020 at 3:11 PM

While we don't have a direct phone line, we are happy to answer any questions you may have via a New Support Ticket, in an email sent to [email protected], or in our Public Discord Server here: https://invite.gg/SkySilk

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Your e-mail address *

Let us know how can we improve this article! *

Need more information

Difficult to understand

Inaccurate/irrelevant content

Missing/broken link

Select at least one of the reasons

Please give your comments

CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Articles in this folder -

Who is SkySilk?
How do I login to my Linux VPS as root? What is my root password?
What is the SkySilk Cloud Platform?
What does SkySilk do with my Data?

You may like to read -

How to use Postfix to send Emails in WordPress
Are refunds available?
How to Migrate Wordpress to SkySilk from Another Host
How to: Install Certbot-auto on Ubuntu Linux VPS to Create SSL Certificates

0 of 0

Helpdesk Software by Freshdesk Cookie policy

Why we love Cookies

We use cookies to try and give you a better experience in Freshdesk.

You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.

We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.

This Knowledgebase is licensed by the owner of the relevant web domain and uses HTTP cookies for essential functionality and to improve your experience. Click here for more information about the cookies used. Please refer to this site’s Cookie Policy for more information.

Cookie Preferences Manager

Your Privacy

We use cookies to give you a better experience in SkySilk Cloud Support

You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings in our cookie banner to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For more details, check out our Privacy Policy link below.

View Privacy Policy

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems, but do not store any person information. They are usually set in response to your actions that triggers a request for services, such as setting your privacy preferences, logging in or filling forms. You can change your browser settings to alert you about these cookies, but some parts of the Website may not work.

View Cookies

Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w skysilk.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m skysilk.freshdesk.com Session Contains the state of the shard.

_helpkit_session skysilk.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session skysilk.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials skysilk.freshdesk.com 2 months Used for user authentication.

wf_order skysilk.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type skysilk.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter skysilk.freshdesk.com Session Denotes which filter is applied for the tickets list.

Compute

Cloud hosting

Collaborate, CMS, CRM`s

Database & E-Commerce

Do you have phone support for sales?