How do I remove credit card payment information?

In order to have an active SkySilk account, a valid Primary Payment method must be on file at all times. 

In order to remove a current Primary Payment method, please follow these instructions:

1. Navigate to Account Billing Settings
2. Add a secondary form of payment
3. Mark that new secondary form of payment as your Primary Payment method
4. Remove your previous payment information 

Please note our credit card verification is handled by a third-party provider, Stripe, which is an industry-standard. They ensure user payment information is always safe and never exposed directly to us, as a result, we don't ever store user card numbers or process payments directly as this is handled securely by Stripe.

To remove all payment methods, an account must be deactivated and a GDPR request must be submitted via support ticket.